Terms and Conditions: Transparent and Fair Practices with Logik Group

At Logik Group, we are committed to providing exceptional roofing, insulation, and exterior lighting services to homeowners, contractors, builders, and property managers. To ensure a seamless and transparent experience for our clients, we have created these Terms and Conditions.

By using our services, you agree to comply with and be bound by these terms. This page is designed to outline your rights and obligations when working with Logik Group, ensuring that both parties are protected and that the services we provide meet your expectations.

Introduction to Our Terms and Conditions

These Terms and Conditions govern the relationship between you (the “Client” or “Customer”) and Logik Group for services rendered. By accessing or using our website, services, or products, you agree to comply with the following terms. It’s important to understand that by engaging with our services, you are entering into a contractual relationship governed by these terms.

Scope of Services

Logik Group provides high-quality roofing, insulation, and exterior lighting services across the Greater Toronto Area and beyond. These Terms and Conditions apply to all services provided by Logik Group and extend to any new services or products that may be introduced in the future. Our services include the following:

Roofing Services

Our roofing services are designed to meet all industry standards, ensuring safety, quality, and durability. The terms for roofing projects, including timelines, costs, warranties, and payment schedules, will be clearly outlined in the project contract.

Insulation Services

Logik Group’s insulation services are focused on improving your home’s energy efficiency. Our team will ensure the proper installation of insulation systems that meet local building codes. The scope, pricing, and other terms related to insulation will be specified in the contract provided.

Exterior Lighting Services

Our exterior lighting services focus on enhancing the aesthetic appeal, security, and energy efficiency of your property. Terms specific to lighting installations, including fixture selections, installation costs, and warranties, will be provided in your service agreement.

Client Responsibilities

When you engage with Logik Group for our services, it is important to ensure the following:

Access to Property: You must provide safe and unimpeded access to your property for our team to perform the services.
Accurate Information: You agree to provide all necessary and accurate information about your project, including any specific requirements, and promptly notify us of any issues that arise during the project.
Compliance with Laws: It is your responsibility to ensure that all legal requirements, permits, and approvals related to the work are in place before services begin.
Payment: You agree to pay for services in accordance with the terms set out in your contract. Late payments may result in additional charges.

Pricing and Payment Terms

At Logik Group, we believe in providing transparent and fair pricing. Our quotes and estimates are based on the details provided by the client and will be honoured for a specified period.

Estimates and Quotes: All estimates provided are non-binding and subject to change based on actual site conditions or additional requirements not initially anticipated.
Payment Schedule: For most projects, we require an initial deposit to secure services. The balance will be due upon completion of the project. Specific payment terms will be outlined in your service agreement.
Late Payments: Failure to pay on time may result in interest charges and potential suspension of services until payment is made.

Warranties and Guarantees

Logik Group is committed to delivering high-quality services. Our work comes with warranties designed to provide peace of mind. The length of warranties will vary depending on the service provided (roofing, insulation, or exterior lighting).

Roofing Warranty: We offer warranties on all roofing materials and workmanship. The details of your specific warranty will be outlined in the project agreement.
Insulation Warranty: Our insulation services come with warranties on both the materials and the installation.
Lighting Warranty: We provide warranties on all exterior lighting systems installed by Logik Group, covering materials and workmanship.

Please note that warranties may become void if the work is altered or damaged due to the actions of the client or third parties.

Limitations of Liability

While Logik Group takes every precaution to ensure the quality and safety of our services, we do not accept liability for issues beyond our control, including but not limited to:

Weather Conditions: Extreme weather conditions or acts of nature that may delay or affect the progress of work.
Third-Party Damages: We are not responsible for damage to your property caused by third parties or pre-existing conditions that were not disclosed prior to beginning the project.
Post-Completion Issues: We are not liable for issues arising after the completion of the project, including improper maintenance or modifications made by you or other contractors.

Our liability is strictly limited to the value of the services provided.

Project Delays and Force Majeure

Logik Group aims to complete all projects within the agreed timeframe. However, delays may occur due to unforeseen circumstances or factors beyond our control. These include but are not limited to:

Inclement weather
Supply chain issues
Labor shortages
Government-mandated restrictions

In the event of such delays, we will notify you promptly and adjust the project timeline accordingly. No additional charges will apply in such cases, as these are beyond our control.

Termination of Services

Either party may terminate the services by providing written notice if the other party fails to meet the terms of the agreement. If you choose to terminate the services, you may be required to pay for the work completed up until the termination notice.

Termination by Logik Group

Logik Group may terminate the agreement if the client:

Fails to make timely payments
Provides false or incomplete information
Attempts to alter or damage work completed by Logik Group

Termination by Client

Clients may terminate the agreement if:

They decide to cancel or modify the project prior to its start
There are unacceptable delays or breaches of contract by Logik Group

In case of termination, any payments already made may be non-refundable depending on the circumstances.

Dispute Resolution

We strive to maintain a positive relationship with our clients. However, if a dispute arises, we encourage open communication and attempts to resolve the issue amicably. If a resolution cannot be reached, the matter may be handled through mediation or arbitration.

Mediation: An impartial mediator will facilitate a discussion between both parties to find a mutually acceptable resolution.
Arbitration: If mediation fails, an arbitrator will make a binding decision on the dispute.

Privacy and Confidentiality

Logik Group values your privacy and is committed to protecting the personal information you provide. We will not share your details with third parties without your consent, except as required by law. All data collected will be handled in accordance with applicable privacy laws.

Final Thoughts

Logik Group is dedicated to delivering the highest standard of roofing, insulation, and exterior lighting services. By using our services, you agree to these Terms and Conditions. We encourage you to contact us if you have any questions regarding these terms or need further clarification.

We look forward to working with you to create an energy-efficient, safe, and beautiful home or commercial property.

Call (647) 367-8257 or fill out our online form to schedule your free consultation and start your journey to a more energy-efficient home with Logik Group.